Trusted by 100k+ users

Privacy Policy

Last updated: 28-10-2026

Your privacy is important to us. This Privacy Policy explains how DigitalPurse collects, uses, and protects your information when you use our services. We are committed to maintaining transparency and security in all our data practices.

Commitment

DigitalPurse (“DigitalPurse,” “us,” “we,” or “our”) operates the website, accessible at digitalpurse.io, as well as apps, and websites (“services”) managed by DigitalPurse, as well as products, goods, or services accessed while using said services.

DigitalPurse is committed to protecting your personal information. We take security seriously, and your privacy is our utmost concern. The information and material you share with DigitalPurse is intended to help us provide you with the best experience while using our service and is needed primarily for functionality and features.

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service, as well as the choices you have regarding your data and DigitalPurse. Earning your trust is paramount, and we believe the best way to do so is to maintain transparency in our privacy and data collection practices.

If you have further questions, don’t hesitate to reach out to us at [email protected]

Data Collection

What Data Do We Collect?

Personal data is defined as any information that is related to an identified or identifiable person, or data containing information that can identify you or could reasonably be linked with you.
While using DigitalPurse, we may ask you to provide, or we may collect, some personally identifiable data. This data may include:
  • Full Names
  • Email Address
  • Billing Information
  • Government-Issued ID and KYC/verification information (required for certain products and verification)
  • Transaction and disbursement records
  • Technical data such as IP address, device information, and log data

How Do We Collect Data?

In most cases, DigitalPurse collects data that you provide through using our service, including at account registration, at card creation, during KYC verification, and when you reach out to customer support. We also collect certain technical data automatically when you use our services.

How Do We Use Your Data?

We do not sell your data.
We may access and use your data to:
  • Provide, operate, and maintain our services
  • Verify your identity and carry out KYC and fraud-prevention checks
  • Meet our legal, regulatory, and anti-money-laundering obligations
  • Debug software errors
  • Address customer complaints, concerns, and any other customer support requests
DigitalPurse employees who access data for any reason highlighted above do so under strict controls. While some DigitalPurse employees may need to access customer data to maintain our services, they are prohibited from doing so unless it is necessary. DigitalPurse employees are subject to technical oversight and company-wide audit policies to ensure they aren’t inappropriately accessing your data. For disclosures because of legal requirements, please see the section titled “Data Disclosure”.

Data Disclosure

We may disclose personally identifiable information under certain circumstances. These can include:
  • To comply with a legal obligation, subpoena, court order, warrant, or other lawful request from a competent authority
  • To cooperate with law enforcement and regulatory authorities where we receive a valid and lawful request
  • To detect, prevent, or address fraud, financial crime, or security issues
  • To protect the personal safety of users of our service or the public
  • To protect and defend the rights or property of DigitalPurse
  • To protect against legal liability where applicable
Where we receive a lawful request, the information we disclose may include account and registration details, KYC/identity information, transaction and disbursement records, and technical data such as IP address and device information, to the extent we hold it. Where we are legally permitted to do so, we may notify an affected user of a request; in some cases the law or the request itself prohibits us from giving notice, and we will comply with any such restriction. For more detail on how we handle requests from authorities, please see our Compliance page.

Data Retention

We retain personal data for as long as your account is active and for any additional period required to meet our legal, regulatory, tax, accounting, and anti-money-laundering obligations, or to resolve disputes and enforce our agreements. Identity, verification, and transaction records may be retained for the periods required by applicable law even after an account is closed. When data is no longer required, we take steps to delete or anonymize it securely.

Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Access to personal data is limited to personnel who need it for the purposes described in this policy. No method of transmission or storage is completely secure, but we work continually to protect your information and review our safeguards.

Your Data Protection Rights

You have rights to your data and personal information that we collect, which may include the right to access, correct, delete, or restrict the use of your data, subject to applicable law. Please note that some data must be retained to meet our legal and regulatory obligations and cannot be deleted on request. In most cases, we will respond to your request within a calendar month, but most likely much sooner. For more information on how to reach us, please refer to the “Contact Us” section below.

Children’s Privacy

Our products and services are not directed to people under 18. We do not knowingly collect any personal information from people under 18.
If you are a parent or guardian and you believe that your child has or your children have provided us with personal information, please contact us at [email protected]

Changes to This Privacy Notice

From time to time, we may update this privacy notice. We will place a notice on our site when we make material changes and update the “last updated” date at the top of this page.
We may also attempt to notify you of any changes.
We encourage that you review this privacy notice periodically for changes. Changes are effective when they are posted to this page.

Contact Us

At DigitalPurse, we’re committed to ensuring your data is secure and your privacy is ensured. We continually review our privacy practices and security measures to both protect our users and remain compliant with applicable laws.
If you have questions, comments, or would like to exercise your data rights in accordance with our privacy notice and applicable laws, you can:
Email us at [email protected]

Questions About Our Privacy Policy?

If you have any questions about our Privacy Policy or how we handle your data, please don't hesitate to contact our privacy team.

Contact Privacy Team